Terms of Service

Please read these Terms of Service carefully before using the Apache Pizza website located at apachispizza.com or placing any order through our services. By accessing our website or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms of Service in their entirety.

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "Customer," or "you") and Apache Pizza ("we," "us," "our," or the "Company"), governing your access to and use of the website located at apachispizza.com (the "Website"), as well as any services, products, or content offered through the Website or our physical locations.

By accessing or using our Website, placing an order, creating an account, or otherwise engaging with our services, you acknowledge that you have read these Terms and agree to comply with them. If you do not agree with any part of these Terms, you must immediately discontinue use of our Website and services.

You must be at least 18 years of age, or have the consent of a parent or legal guardian, to use our services. By agreeing to these Terms, you represent and warrant that you meet this eligibility requirement.

These Terms apply to all visitors, registered users, and any other persons who access or use our services, whether via the Website, mobile device, telephone, or in person at any of our locations throughout Ireland.

2. About Apache Pizza

Apache Pizza is a food service business operating in Ireland, providing pizza and related food and beverage products for delivery, collection, and dine-in services. Our contact details are as follows:

3. Description of Services

Apache Pizza provides the following services through our Website, telephone channels, and physical store locations:

• Online Ordering: Customers may browse our menu and place orders for pizza and other food and beverage items through the Website. Orders may be placed for home delivery or in-store collection.
• Delivery Services: Subject to availability and geographic limitations, we deliver food orders to addresses within designated delivery zones. Delivery times are estimates only and may be affected by factors beyond our control, including but not limited to weather conditions, traffic, and order volume.
• Collection Services: Customers may order online or by telephone and collect their order from their chosen Apache Pizza store location.
• Account Registration: Users may create an account on our Website to facilitate faster ordering, save preferences, and access order history.
• Promotions and Offers: From time to time, we may offer promotional deals, discounts, and loyalty rewards. All promotions are subject to their own specific terms and conditions and may be withdrawn or altered at our discretion.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. Apache Pizza shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

Menu items, prices, availability, and delivery zones are subject to change without prior notice. All orders are subject to availability and acceptance by us. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or unavailability of products.

4. Account Registration and User Obligations

4.1 Account Registration

To access certain features of our Website, including saving your preferences and order history, you may be required to create an account. When registering, you agree to:

• Provide accurate, current, and complete information during the registration process;
• Maintain and promptly update your account information to keep it accurate and current;
• Keep your login credentials confidential and not share your password with any third party;
• Notify us immediately at [email protected] if you suspect any unauthorised use of your account;
• Accept responsibility for all activities that occur under your account.

Apache Pizza reserves the right to suspend or terminate your account at any time if we reasonably believe that the information you have provided is inaccurate, misleading, or if you have violated these Terms.

4.2 General User Obligations

As a condition of using our services, you agree to use the Website and services lawfully and in accordance with these Terms. You represent and warrant that all information you provide to us is truthful, accurate, and complete.

4.3 Prohibited Activities

You agree that you will not engage in any of the following activities in connection with your use of the Website or our services:

• Using the Website for any unlawful purpose or in violation of any applicable Irish or European Union law or regulation;
• Attempting to gain unauthorised access to any part of the Website, its servers, databases, or any connected networks;
• Transmitting any unsolicited or unauthorised advertising, promotional material, or spam;
• Uploading or transmitting any content that is defamatory, obscene, offensive, harassing, threatening, or otherwise objectionable;
• Introducing viruses, trojans, worms, logic bombs, or other malicious or technologically harmful material to the Website;
• Engaging in any conduct that restricts or inhibits anyone's use or enjoyment of the Website or that may harm Apache Pizza or its users;
• Scraping, crawling, or extracting data from the Website without our express written permission;
• Impersonating any person or entity, or falsely claiming an affiliation with any person or entity;
• Using any automated means to access the Website or collect information from it without our prior written consent;
• Placing fraudulent, fictitious, or abusive orders;
• Attempting to manipulate pricing, promotional codes, or discount systems through fraudulent means;
• Engaging in any activity that would constitute a criminal offence or give rise to civil liability under Irish law.

We reserve the right to investigate suspected violations and to cooperate with law enforcement authorities where we believe a violation of applicable law has occurred. Any breach of these prohibitions may result in immediate termination of your access to our services.

5. Ordering, Payment, and Pricing

5.1 Placing Orders

When you place an order through our Website or by telephone, you are making an offer to purchase the items selected at the prices listed at the time of ordering. A binding contract between you and Apache Pizza is only formed when we confirm acceptance of your order, which is communicated via an order confirmation sent to the email address you provided.

We reserve the right to decline or cancel any order at our sole discretion, including in circumstances where the ordered item is unavailable, where there has been a pricing error, or where we have reason to believe the order is fraudulent or placed in bad faith. In such cases, any payment made will be promptly refunded.

5.2 Pricing

All prices displayed on our Website are inclusive of Value Added Tax (VAT) at the applicable rate, in accordance with Irish and European Union VAT legislation. Prices are quoted in Euro (€) and are correct at the time of display, but are subject to change without notice. Delivery charges, where applicable, will be clearly indicated prior to the completion of your order.

5.3 Payment

We accept payment by the methods displayed on our Website at the time of ordering, which may include credit card, debit card, and other electronic payment methods. By providing your payment details, you confirm that you are authorised to use the payment method in question and that the billing information you provide is accurate.

All payment transactions are processed securely by our payment service providers in accordance with applicable Payment Card Industry Data Security Standards (PCI DSS). Apache Pizza does not store complete payment card details on its servers.

5.4 Refunds and Cancellations

As our products are freshly prepared food items, orders cannot generally be cancelled once preparation has commenced. If you have a concern about your order, please contact the relevant store directly or email us at [email protected] as soon as possible.

In the event of a quality issue, delivery error, or other legitimate concern, we will assess the matter on a case-by-case basis and, where appropriate, offer a refund, replacement, or credit at our discretion. Your statutory rights under Irish consumer law are not affected by this policy.

Please note that the 14-day cooling-off period provided under the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013 and the Consumer Rights Act 2022 does not apply to contracts for the supply of food, beverages, or other perishable goods, in accordance with the relevant exemptions under Irish and EU consumer legislation.

6. Intellectual Property Rights

The Website and all of its content, including but not limited to text, graphics, logos, images, photographs, audio and video clips, software, and the compilation thereof (collectively, "Content"), are the property of Apache Pizza or its licensors and are protected by Irish and international intellectual property laws, including copyright, trademark, and design rights.

The Apache Pizza name, logo, and all related marks, trade names, and trade dress are registered or unregistered trademarks of Apache Pizza. Nothing in these Terms grants you any right or licence to use any such trademarks, trade names, or logos without our express prior written consent.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website solely for your personal, non-commercial use for the purpose of placing orders and availing of our services. This licence does not include the right to:

• Reproduce, distribute, publicly display, or create derivative works from any Content;
• Use any data mining, robots, or similar data extraction tools;
• Frame or mirror any part of the Website without our prior written authorisation;
• Remove or alter any copyright, trademark, or other proprietary notice from any Content.

Any unauthorised use of our intellectual property is strictly prohibited and may give rise to legal proceedings. If you believe that any content on our Website infringes your intellectual property rights, please contact us at [email protected].

7. Third-Party Links and Services

Our Website may contain links to third-party websites, platforms, or services that are not owned or controlled by Apache Pizza. These links are provided for your convenience and information only. We have no control over the content, privacy practices, or policies of any third-party websites and accept no responsibility for them.

Your use of any third-party website or service is at your own risk and subject to the terms and conditions of the relevant third party. We encourage you to review the privacy policies and terms of service of any third-party websites you visit.

Where we engage third-party delivery partners or payment processors to provide services, those relationships are subject to separate agreements, and we are not responsible for the acts or omissions of such third parties, except to the extent required by applicable Irish law.

8. Disclaimers

8.1 No Warranty

The Website and all services are provided on an "as is" and "as available" basis without any warranty or representation of any kind, whether express or implied. To the fullest extent permitted by Irish law, Apache Pizza expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

• The Website will be uninterrupted, error-free, or free of viruses or other harmful components;
• The information on the Website is accurate, complete, or current;
• Orders will always be available or will be delivered within estimated timeframes;
• The Website will meet your specific requirements or expectations.

8.2 Food Allergens

Apache Pizza takes food safety and allergen information seriously. Allergen information is provided in accordance with Regulation (EU) No 1169/2011 on the provision of food information to consumers, as given effect under Irish law. However, while we take reasonable precautions to identify and communicate allergen content, our food is prepared in kitchens that handle a variety of allergens, and we cannot guarantee the complete absence of any allergen from any product.

If you have a food allergy or dietary requirement, it is your responsibility to notify us at the time of ordering and to exercise appropriate caution. Apache Pizza accepts no liability for any allergic reaction or adverse health event resulting from the consumption of our products by customers who have not disclosed relevant allergen information or who have consumed products contrary to our allergen guidance.

8.3 Accuracy of Information

We endeavour to ensure that all information, including menu descriptions, prices, and nutritional information, is accurate. However, we reserve the right to correct errors, inaccuracies, or omissions and to change information at any time without prior notice. We do not accept liability for any loss arising from reliance on inaccurate information on the Website.

9. Limitation of Liability

To the maximum extent permitted by applicable Irish law, Apache Pizza, its directors, officers, employees, agents, affiliates, and licensors shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of profits, loss of goodwill, loss of data, or other intangible losses, arising out of or in connection with:

• Your access to or use of (or inability to access or use) the Website or services;
• Any conduct or content of any third party on the Website;
• Any unauthorised access to or alteration of your transmissions or data;
• Any interruption, suspension, or termination of the Website or services;
• Any errors, inaccuracies, or omissions in any content on the Website.

Where our liability cannot be excluded by law, our total aggregate liability to you in connection with these Terms or the services shall not exceed the total amount paid by you to Apache Pizza in the three (3) months immediately preceding the event giving rise to the claim.

Nothing in these Terms shall limit or exclude our liability for:

• Death or personal injury caused by our negligence;
• Fraud or fraudulent misrepresentation;
• Any other liability that cannot be excluded or limited under applicable Irish law, including your statutory rights as a consumer under the Consumer Rights Act 2022 and the Sale of Goods and Supply of Services Act 1980.

10. Indemnification

To the fullest extent permitted by Irish law, you agree to indemnify, defend, and hold harmless Apache Pizza and its directors, officers, employees, agents, contractors, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

• Your use of the Website or services in violation of these Terms;
• Your breach of any representation, warranty, or obligation set out in these Terms;
• Your violation of any applicable law or regulation;
• Your infringement of any intellectual property or other rights of any third party;
• Any content you submit, post, or transmit through the Website;
• Any fraudulent, abusive, or otherwise unlawful activity by you in connection with our services.

We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate with us in asserting any available defences.

11. Privacy and Data Protection

Apache Pizza is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the Data Protection Acts 1988 to 2018, as amended. The collection, use, and processing of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference and is available on our Website.

By using our services, you acknowledge that you have read our Privacy Policy and consent to the collection and use of your personal data as described therein. You may exercise your rights as a data subject, including the right of access, rectification, erasure, restriction, portability, and objection, by contacting us at [email protected].

If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the Data Protection Commission (DPC), the supervisory authority for data protection in Ireland, at www.dataprotection.ie.

12. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Ireland.

Subject to the dispute resolution provisions below, you and Apache Pizza irrevocably agree that the courts of Ireland shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, the services, or any order placed through our Website.

If you are a consumer resident in the European Union, you may also benefit from any mandatory consumer protection provisions afforded by the law of the country in which you are habitually resident, where such laws provide greater protection than those of Ireland. Nothing in these Terms shall deprive you of the protection of such mandatory rules.

13. Dispute Resolution

13.1 Informal Resolution

In the event of any dispute, complaint, or concern arising from your use of our services or these Terms, we encourage you to contact us in the first instance so that we may attempt to resolve the matter informally. Please contact us at:

• Email: [email protected]
• Website: apachispizza.com

We will endeavour to acknowledge your complaint within five (5) business days and to resolve it within thirty (30) calendar days. We are committed to handling all complaints fairly, promptly, and confidentially.

13.2 Online Dispute Resolution

In accordance with Regulation (EU) No 524/2013 on online dispute resolution for consumer disputes, you may also use the European Commission's Online Dispute Resolution (ODR) platform to resolve disputes. The ODR platform is available at https://ec.europa.eu/consumers/odr.

13.3 Consumer Rights

Nothing in this dispute resolution clause shall limit your rights as a consumer under applicable Irish or EU consumer protection legislation, including but not limited to the Consumer Rights Act 2022, the Sale of Goods and Supply of Services Act 1980, or the European Communities (Unfair Terms in Consumer Contracts) Regulations 1995. You retain the right to bring proceedings before the courts of Ireland or to seek redress through the Competition and Consumer Protection Commission (CCPC).

14. Term and Termination

These Terms shall remain in full force and effect for as long as you use our Website or services, or maintain an account with us.

Apache Pizza reserves the right, in its sole discretion and without prior notice, to:

• Suspend or terminate your access to the Website or services at any time;
• Deactivate or delete your account and all associated data;
• Refuse service to any person for any reason not prohibited by law.

Grounds for termination may include, without limitation: breach of these Terms; conduct that we determine, in our sole discretion, is harmful to other users, third parties, or the business interests of Apache Pizza; suspected fraudulent, abusive, or unlawful activity; or extended periods of inactivity.

You may terminate your account at any time by contacting us at [email protected] with a request for account deletion. Upon termination, your right to use the Website and services will immediately cease.

The following clauses shall survive the termination or expiry of these Terms: Intellectual Property Rights, Disclaimers, Limitation of Liability, Indemnification, Governing Law and Jurisdiction, and Dispute Resolution.

15. Changes to These Terms

Apache Pizza reserves the right to modify or update these Terms of Service at any time, at our sole discretion. We will notify registered users of material changes by posting the updated Terms on our Website and, where practicable, by sending an email notification to the address associated with your account.

The date of the most recent revision will be indicated at the top of this page. It is your responsibility to review these Terms periodically. Your continued use of the Website or services following the posting of revised Terms constitutes your acceptance of and agreement to such changes.

If you do not agree with the revised Terms, you must immediately cease using our Website and services and, if applicable, close your account.

16. Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, void, or for any reason unenforceable, that provision shall be deemed severed from these Terms. Such severance shall not affect the validity and enforceability of the remaining provisions of these Terms, which shall continue in full force and effect.

Where a provision is found to be unenforceable but could be made enforceable by the reduction of its scope, the parties agree that such provision shall be applied with the minimum modification necessary to make it enforceable, to the fullest extent permitted by applicable Irish law.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other policies or notices posted on our Website, constitute the entire agreement between you and Apache Pizza with respect to your use of the Website and services, and supersede all prior or contemporaneous communications, representations, warranties, or agreements, whether oral or written, relating to such subject matter.

No failure or delay by Apache Pizza in exercising any right, power, or privilege under these Terms shall operate as a waiver thereof. No single or partial exercise of any right, power, or privilege shall preclude any other or further exercise thereof or the exercise of any other right, power, or privilege.

18. Force Majeure

Apache Pizza shall not be liable for any failure or delay in the performance of its obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, fire, flood, severe weather, pandemic, epidemic, public health emergency, civil disturbance, war, strike or industrial action, governmental action or regulation, power failure, or failure of telecommunications or internet infrastructure.

In such circumstances, our obligations shall be suspended for the duration of the force majeure event, and we will use reasonable endeavours to resume performance as soon as practicable thereafter.

19. Accessibility

Apache Pizza is committed to ensuring that our Website and services are accessible to all users, including those with disabilities. If you experience any difficulty accessing our Website or require information in an alternative format, please contact us at [email protected] and we will endeavour to assist you.

20. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Service, or if you wish to exercise any of your legal rights as a consumer or data subject, please contact us using the details below:

These Terms of Service were last reviewed and updated on May 8, 2026. Apache Pizza reserves the right to amend these Terms at any time in accordance with Section 15 above. Your continued use of the Website and services constitutes acceptance of the current version of these Terms.